Dog Boarding Services

Check-In & Check-Out Times: Monday through Friday: 7AM - 7PM Saturday and Sunday: 10AM - 5PM *Two Night Minimum Required *By Appointment only

Our facility provides the best dog boarding services in Rochester, NY. We create an enjoyable experience that mimics the same level of loving attention that you would lavish on your dog. No need to worry when your pet is in our hands, because daily updates throughout your pet’s stay will give you peace of mind, along with a few Insta-gram worthy photos!

All-Inclusive Dog boarding with us is like a vacation for your four-legged friend. We provide a safe, fun environment for group play or one-on one time with a staff member, simultaneously offering all dogs their own room for privacy, comfort and a little “me time.”

Our facility is fully staffed 24 hours a day, so pets get the attention, exercise, and care they truly need while at their home away from home.

Benefits of dog boarding with Paws and Claws


  • Every guest receives a 5 x 7 foot deluxe room with a Kuranda dog bed and tempered glass doors
  • 24-hour care by a team of professional dog lovers
  • Around-the-clock access to veterinary care if needed
  • Daily pictures and updates of your beloved pet!
  • Amenities such as grooming, housekeeping room service, television, fireplace, couch time, bedtime cuddles & tuck-in
  • We keep your pet healthy and in shape with daily trail walks and all day playtime. A tired dog is a happy dog!
Please contact us at least 48 hours in advance to schedule your reservation check in and check out times for your furry companion. We can’t wait to see their happy faces and wagging tails!

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What To Bring

We welcome dogs of all breeds, ages and sizes, but there are a few things we do require for the safety of all of our guests:


  • History

    All medications with dosage instructions

  • Food & Snacks

    Food with each meal individually packaged in a ziplock bag. Feel free to bring treats, bones, or blanket

  • Records

    Email or hard copy of updated vaccination records

What To Bring

We welcome dogs of all ages and sizes, but there are a few things we do require for the safety of all of our guests:


  • History

    All medications with dosage instructions

  • Food & Snacks

    Food with each meal individually packaged in a ziplock bag. Feel free to bring treats, bones, or blanket

  • Records

    Email or hard copy of updated vaccination records

Pet Boarding Policies:


  • Drop off and pick up time of your pet is by appointment only to ensure that each client is given the proper amount of time allotted for their check-in and to enable us to provide the highest quality care to our customers. We understand that sometimes schedule adjustments are necessary, therefore we respectfully request at least 48-hour notice of any changes to your arrival or departure scheduled times, or canceling of reservation(s). Customers who fail to provide proper notice are subject to a boarding surcharge fee, up to the cost of a single overnight of the reserved service amount. As a courtesy, we will attempt to provide an appointment reminder to you within 7 days of your scheduled reservation. However, it is your responsibility to arrive and depart for your reservation on time, even if you do not receive an emailed reminder.
  • $10/pet surcharge for all major holidays
  • Two night minimum required for all reservations
  • Drop off and pick up time of your pet is by appointment only
  • Paws and Claws requires at least 48 hour notice of any reservation cancellation/modification or one overnight charge will incur
  • A half day boarding charge is applied to reservations if scheduled pick up time is later than drop off time
  • A credit card on file is required for all services/reservations and payment is due before or at time of drop off
  • Each meal must be pre-portioned, individually packaged into a zip lock bag or reusable baggies to ensure correct meal portion, in addition to ensuring sufficient number of meals for entire duration of stay. Please note, failure to bag meals will be charged a service fee of $1/day per pet for time and materials. Pet food not supplied by the pet owner will be charged the in-house rate accordingly.

Required Vaccinations:


  • DHPP / DHLPP
  • Rabies (New York State Law)
  • Bordetella (“kennel cough” vaccination) which must be updated annually
  • Monthly Flea & Tick Preventative

*VACCINATIONS MUST BE GIVEN 14 DAYS PRIOR TO ARRIVAL*


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*Courtesy reminder, Paws and Claws is closed on all major holidays for drop offs and pick ups. Paws and Claws is fully staffed 24 hours a day, 7 days a week, caring for pets boarding with us. Thank you for always entrusting us to care for your beloved pets!